Microdata Group

Tecnologie e competenze per un Customer Care d’eccellenza nel settore Finance

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Tecnologie e competenze per un Customer Care d’eccellenza nel settore Finance

05 Apr 2024

di Veronica Balocco

<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2023/07/innovare-i-processi-768x432.jpg" class="card-responsive-img fit-img" alt="Tre soluzioni (+1) per innovare i processi che il COO di un&#039;assicurazione deve conoscere" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2023/07/innovare-i-processi-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2023/07/innovare-i-processi-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2023/07/innovare-i-processi.jpg 1920w, https://img.digital4.biz/wp-content/uploads/2023/07/innovare-i-processi-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2023/07/innovare-i-processi-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2023/07/innovare-i-processi-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2023/07/innovare-i-processi-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Sponsored Story
Tre soluzioni (+1) per innovare i processi che il COO di un'assicurazione deve conoscere
05 Lug 2023
di Francesca Carli
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2023/06/ESG-768x432.jpg" class="card-responsive-img fit-img" alt="Banche e assicurazioni, perché l’impegno ESG conta nella scelta del partner" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2023/06/ESG-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2023/06/ESG-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2023/06/ESG.jpg 1920w, https://img.digital4.biz/wp-content/uploads/2023/06/ESG-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2023/06/ESG-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2023/06/ESG-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2023/06/ESG-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

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Banche e assicurazioni, perché l’impegno ESG conta nella scelta del partner
12 Giu 2023
di Veronica Balocco
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2023/04/Back-office-in-outsourcing-1-768x432.jpg" class="card-responsive-img fit-img" alt="Back office qualificato, il BPO crea valore nelle assicurazioni. Microdata Group: «I clienti ci affidano processi core»" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2023/04/Back-office-in-outsourcing-1-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2023/04/Back-office-in-outsourcing-1-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2023/04/Back-office-in-outsourcing-1-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2023/04/Back-office-in-outsourcing-1-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2023/04/Back-office-in-outsourcing-1-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2023/04/Back-office-in-outsourcing-1-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2023/04/Back-office-in-outsourcing-1.jpg 1921w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

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Back office qualificato, il BPO crea valore nelle assicurazioni. Microdata Group: «I clienti ci affidano processi core»
20 Apr 2023
di Francesca Carli
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<img width="1920" height="1080" src="https://img.digital4.biz/wp-content/uploads/2022/09/microdata-credite-agricole-thumb-1920x1080.jpg" class="responsive-img" alt="Crédit Agricole Assicurazioni: gestire i dati per migliorare la relazione con il cliente" style="display: block;" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2022/09/microdata-credite-agricole-thumb.jpg 1920w, https://img.digital4.biz/wp-content/uploads/2022/09/microdata-credite-agricole-thumb-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2022/09/microdata-credite-agricole-thumb-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2022/09/microdata-credite-agricole-thumb-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2022/09/microdata-credite-agricole-thumb-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2022/09/microdata-credite-agricole-thumb-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2022/09/microdata-credite-agricole-thumb-lq.jpg 30w" sizes="(max-width: 1920px) 100vw, 1920px" data-eio="l" />					
Videointervista
Crédit Agricole Assicurazioni: gestire i dati per migliorare la relazione con il cliente13 Set 2022
di Arianna Leonardi
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2022/02/fattore-umano-processi-digitali-768x432.jpg" class="card-responsive-img fit-img" alt="La relazione a distanza con i clienti: l&#039;importanza del fattore umano nei processi digitali" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2022/02/fattore-umano-processi-digitali-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2022/02/fattore-umano-processi-digitali-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2022/02/fattore-umano-processi-digitali.jpg 1920w, https://img.digital4.biz/wp-content/uploads/2022/02/fattore-umano-processi-digitali-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2022/02/fattore-umano-processi-digitali-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2022/02/fattore-umano-processi-digitali-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2022/02/fattore-umano-processi-digitali-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

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La relazione a distanza con i clienti: l'importanza del fattore umano nei processi digitali
28 Feb 2022
di Arianna Leonardi
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2021/11/BPO-Business-Process-Outsourcer-768x432.jpg" class="card-responsive-img fit-img" alt="Il BPO nell’era digitale: da contact center a generatore di valore con lo “human touch”" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2021/11/BPO-Business-Process-Outsourcer-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2021/11/BPO-Business-Process-Outsourcer-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2021/11/BPO-Business-Process-Outsourcer.jpg 1920w, https://img.digital4.biz/wp-content/uploads/2021/11/BPO-Business-Process-Outsourcer-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2021/11/BPO-Business-Process-Outsourcer-1536x864.jpg 1536w, https://img.digital4.biz/wp-content/uploads/2021/11/BPO-Business-Process-Outsourcer-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2021/11/BPO-Business-Process-Outsourcer-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

GUIDE E HOW-TO
Il BPO nell’era digitale: da contact center a generatore di valore con lo “human touch”
17 Nov 2021
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2021/09/Processi-aziendali-768x432.jpg" class="card-responsive-img fit-img" alt="Processi aziendali: come ottimizzarli e innovare la gestione delle Operations con il digitale" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2021/09/Processi-aziendali-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2021/09/Processi-aziendali-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2021/09/Processi-aziendali-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2021/09/Processi-aziendali-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2021/09/Processi-aziendali-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2021/09/Processi-aziendali.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Digital Transformation
Processi aziendali: come ottimizzarli e innovare la gestione delle Operations con il digitale
24 Set 2021
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<img width="768" height="432" src="https://img.digital4.biz/wp-content/uploads/2021/03/sicurezza-di-Operations-e-Customer-Care-1-768x432.jpg" class="card-responsive-img fit-img" alt="Microdata, così garantiamo la sicurezza di Operations e Customer Care" decoding="async" srcset="https://img.digital4.biz/wp-content/uploads/2021/03/sicurezza-di-Operations-e-Customer-Care-1-768x432.jpg 768w, https://img.digital4.biz/wp-content/uploads/2021/03/sicurezza-di-Operations-e-Customer-Care-1-156x88.jpg 156w, https://img.digital4.biz/wp-content/uploads/2021/03/sicurezza-di-Operations-e-Customer-Care-1-1280x720.jpg 1280w, https://img.digital4.biz/wp-content/uploads/2021/03/sicurezza-di-Operations-e-Customer-Care-1-640x360.jpg 640w, https://img.digital4.biz/wp-content/uploads/2021/03/sicurezza-di-Operations-e-Customer-Care-1-lq.jpg 30w, https://img.digital4.biz/wp-content/uploads/2021/03/sicurezza-di-Operations-e-Customer-Care-1.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Sponsored Story
Microdata, così garantiamo la sicurezza di Operations e Customer Care
01 Mar 2021
di Redazione Digital4 
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